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Response from Hart Home Comfort:
I am sorry to hear this. I hope we can earn a better rating the next time we are over to service your home. Best, Jacqueline Hart
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Brian Edwards is a fantastic technician who excels at heating and cooling. He is well organized, answers all of the customer's question and is very patient when he works. He does very neat and thorough work. Brian is my requested technician for our heating and cooling needs.
Response from Hart Home Comfort:
Thank you for your kind words! My family appreciates your business and are committed to providing you with the best heating and cooling services possible. Best, Jacqueline
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Brian Vogt called ahead of his arrival. Explained the possible parts that could have caused the leak. He replaced 4 parts. Some were very difficult to remove but he had the experience to succeed.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are glad we could help you with your leak. We'll continue to provide the best service possible.
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Excellent job completed in timely fashion. Very personable and knowledgeable.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers.
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Tech was excellent
Response from Hart Home Comfort:
Thank you for your kind words!
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Friendly, knowledgeable & courteous service.
Response from Hart Home Comfort:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. We appreciate your feedback and are committed to providing the best possible service to all of our customers.
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Response from Hart Home Comfort:
We are grateful for you taking the time to leave us a review.
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Response from Hart Home Comfort:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
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The service man, Julio came in a timely manner from when I called. He took care of the problem and was very pleasant.
Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your business and are glad we could help you today.
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Great service have them for along time
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your loyalty and support.
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He knows his job. Very professional.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing the best service possible.
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Brian Edwards is an excellent worker. Very knowledgeable and very professional.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers.
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There is zero excuse for not delivering Fuel prior to running out. I had to stay up until 11:30PM to get service. The house got down to 40 degrees. It would have frozen if I did not come home when I did. I have been with your company for over 35 years and NEVER ran out before.
Response from Hart Home Comfort:
We sincerely apologize for the computer error that caused the runout. The delivery manager and I have reviewed the account and made the necessary adjustments so it never happens again. Best, Jacqueline Hart
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Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your business and look forward to serving you again.
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